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Projects

We have completed several projects around Australia using our state of the art VoIP system, the Dallas Delta Millennium Call Processing System.
Here is a listing of a few of the speciality projects that we have assisted with. We would be delighted if your project was the next one listed here.

Lane Cove Tunnel - Sydney, Australia
The Lane Cove Tunnel in Sydney uses Dallas Delta telephones for
emergency motorist and fire communications. The system utilises two
servers (one for the fire system and one for the motorist system) with
both provided status reports on every extension in the tunnel via a web
browser interface as well as allowing calls to be transferred via the
web interface. Additionally, each call made to an operator is logged and
reports are generated in the supervisors web browser window which allows
the supervisor to see if minimum key performance indicators are being
met. A call queueing system is implemented to make sure calls are
answered on a first come first served basis. The DDCMCPS is interfaced
via MODBUS to a management system which uses data from the DDCMCPS to
monitor each telephones health, the networks health as well as providing
information whenever the phone goes off hook allowing video surveillance
equipment to be focussed on the specific location of the call.

Darwin International Airport - Darwin, Australia
We have provided the intercom equipment used in the entry / exit boom
gates and central pay stations with a Dallas Delta Millennium Call
Processing System (DDCMCPS) to process the calls. The system provided
for Darwin International Airport includes ATA's (analogue telephony
adapters), an operator IP phone, a panel which is viewed within a web
browser for the operators to see what is happening with all extensions
accross the system, plus an adapter to connect to a telephone line to
allow diversion of calls to a mobile telephone number. We were able to
remotely commission (with the help of the company we supplied the
equipment to) and remotely adjust the system to achieve client satisfaction.

Chubb Security - Australia
Chubb requested a "point to point" intercom system which utilised fibre
optic connections as the cable run was too long for standard copper
connections. Using the equipment supplied, calls can be originated from
one of two doors stations to one of two internal desk telephones (the
building is dual occupancy). This solution did not require the use of a
server and supports transferring of calls between handsets. The chosen
door stations were Guard MKII units fitted with a handset.